FAQ

How does the AR wheel visualization work?

The customer points their camera at their car. Our AI automatically detects the original wheels and replaces them with the wheel they want to try on, generating a hyper-realistic image that looks as if the new wheels were already installed.

Do I need to download an app to use the AR feature?

No. The experience is fully browser-based and works instantly on mobile and desktop. There is nothing to install.

How do I use the web-based AR feature to see wheels on my car?

Visit the website on your smartphone browser, grant camera access, and follow the on-screen instructions to see wheels on your car.

Can I see the wheels on different car models?

Yes, you can! It doesn't matter what car you have. The AR feature is designed to work with any vehicle, allowing you to visualize wheels on various car models seamlessly.

Can I purchase the wheels directly through the app?

Yes, the app provides a seamless shopping experience, allowing you to purchase your chosen wheels directly through the app.

What should I do if the AR feature is not working properly?

Restart the app or your device, update your software, or contact our support team for assistance.

What is the estimated delivery time for the wheels?

It typically takes one week to create your wheels, followed by 2-3 weeks for delivery.

Are your wheels durable?

Yes. Our wheels are made from forged aluminum alloys and are tested for impact, fatigue, corrosion, load, and thermal cycling.

What devices are compatible with the web-based AR feature?

iOS 11+, Android 8.0+, Safari, Chrome, and Edge are all supported.